Monday, April 20, 2009

Salesforce + Wiki = Better Salesforce

Have you ever noticed that there are no enterprise wikis on the Salesforce AppExchange?! That is, there weren't, until last week. But to me, it seems like a perfect match. And now, SamePage is part of the Force.com AppExchange on Salesforce.com.

Here are some things Salesforce CRM customers can do with a SamePage application:
- Collaborate and share knowledge and information online with customers, leads and prospects
- Easily import leads and contacts from Salesforce into the enterprise wiki
- Involve business associates in the collaboration process
- Use a ‘single sign on’ mechanism – users that log into Salesforce are seamlessly transported into their SamePage wiki
- Benefit from wiki, blog, forum, discussion board bundle by having a centralized destination for all Enterprise 2.0 collaborative activity












“The Force.com AppExchange offers an abundance of cloud computing applications that complement and expand the value of Salesforce CRM,” said Kendall Collins, chief marketing officer at salesforce.com. “Customers can use eTouch SamePage as a cost-effective and innovative enterprise wiki product that facilitates knowledge management and collaboration with both internal and external audiences.”

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